Trends and Challenges in Indian Banking Sector

Indian Banking Sector: Challenges and Opportunities

Banking sector: emerging challenges and opportunities

Banking all over the world is moving in a new direction, as the memories of global financial crisis are gradually fading. In India, a new phase of the banking expansion is on the anvil and the reserve Bank of India has already announced license for the setting up of new banks, with many more likely to come in the near future. But the expansion of banking network is also fraught with risks as it...

Data Envelopment Analysis with Sensitive Analysis and Super-efficiency in Indian Banking Sector

Data envelopment analysis (DEA) is non-parametric linear programming (LP) based technique for estimating the relative efficiency of different decision making units (DMUs) assessing the homogeneous type of multiple-inputs and multiple-outputs. The procedure does not require a priori knowledge of weights, while the main concern of this non-parametric technique is to estimate the optimal weights o...

Crm Scale Development & Validation in Indian Banking Sector

The aim of this paper is to develop a reliable and valid CRM (Customer relationship management) scale specifically catering to Indian banking sector. An exhaustive review of literature on CRM was followed by depth interview and questionnaire survey. Exploratory factor analysis was followed by confirmatory factor analysis, which was presented in three forms; the single factor model, covariance m...

Internet Banking: Challenges and Opportunities in Indian Context

With the time, the way banks used to operate has changed due to advent of internet in banking institutions. The implementation of internet in banking organizations has modernized the banks. Implementing the internet banking approach has benefited the both i.e. consumers as well as banks. Considering the benefits, the banks all over the globe have implemented the internet banking and banking org...